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Company Culture Change Begins At The Top

Updated: Feb 8

Company Culture

Company culture is more critical than ever.


It's the lifeblood of an organization, shaping how employees work together, innovate, and engage with their roles. But what happens when a CEO realizes that the company culture isn't where they want it to be? The answer lies in their ability to take accountability and improve their emotional intelligence.

The Power of Company Culture

Company culture isn't just a buzzword; it's a driving force behind an organization's success. A healthy culture fosters employee satisfaction, increases retention rates, fuels innovation, and enhances overall productivity. Conversely, a toxic culture can lead to high turnover, poor performance, and a negative reputation in the market.

The CEO's Role in Shaping Company Culture

CEO's play THE pivotal role in shaping company culture. They set the tone for the entire organization and influence how employees perceive their work environment. When a CEO recognizes that the culture isn't aligning with their vision, it's essential to take responsibility and initiate change.

Accountability Starts at the Top

Taking accountability for a less-than-ideal company culture isn't a sign of weakness; it's a demonstration of leadership. A CEO who acknowledges the problem is taking the first step toward a solution. Avoiding or deflecting responsibility only perpetuates the issue.

Emotional Intelligence: The CEO's Catalyst for Change

Emotional intelligence (EQ) is a critical skill that can help CEOs navigate the complex terrain of company culture. EQ involves self-awareness, self-regulation, empathy, and effective interpersonal skills. Here's how it can play a role:

  1. Self-Awareness: CEOs need to understand their own emotions and their impact on those around them. Are they promoting a positive atmosphere or inadvertently contributing to a toxic one?

  2. Self-Regulation: CEOs must learn to manage their emotions constructively, especially in high-pressure situations. This skill can set the tone for the entire organization.

  3. Empathy: Empathy allows CEOs to understand and relate to their employees' experiences. By putting themselves in their employees' shoes, they can address concerns and build trust.

  4. Interpersonal Skills: Effective communication and conflict resolution are essential for building a healthy culture. CEOs with strong interpersonal skills can foster collaboration and resolve issues swiftly.

Steps to Improve Emotional Intelligence

Improving emotional intelligence is an ongoing process, but CEOs can start by:

  1. Seeking Feedback: Encourage honest feedback from employees about their leadership style and the current company culture.

  2. Learning and Development: Invest in leadership training and development programs focused on emotional intelligence.

  3. Mentorship: Seek guidance from mentors or coaches who specialize in leadership and emotional intelligence.

  4. Leading by Example: Demonstrate the desired behaviors and attitudes that align with the desired culture.

Recognizing that company culture isn't where a CEO wants it to be is the first step toward positive change. 

Taking accountability and improving emotional intelligence are the keys to reshaping the culture


When CEOs lead by example and prioritize emotional intelligence, they create an environment where employees feel valued, motivated, and eager to contribute to the company's success. Ultimately, the effort to improve company culture is an investment in the organization's future.

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