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Employee Turnover - How To Reduce it in 7 High Turnover Industries

Employee Turnover in different industries

Businesses with high employee turnover are often those in fast-paced, high-pressure environments or those that require significant physical labor. These industries may benefit the most from behavioral hiring assessments to improve their hiring processes and reduce turnover. Here are some sectors known for high employee turnover and why they might consider implementing behavioral hiring assessments:


1. Retail

Why High Turnover:

  • Many retail positions are entry-level, offering limited career progression.

  • High demand during seasonal periods leads to temporary hiring.

  • Employees often face irregular schedules, low wages, and demanding customer service roles.


Why Behavioral Assessments:

  • Behavioral assessments can help identify candidates with high customer service orientation, reliability, and stress tolerance.

  • These assessments can predict employee engagement and job satisfaction, reducing the likelihood of turnover.


2. Hospitality

Why High Turnover:

  • The hospitality industry, including hotels, restaurants, and bars, is known for long hours, shift work, and high stress.

  • Seasonal fluctuations and part-time employment contribute to instability.


Why Behavioral Assessments:

  • Assessments can identify individuals with strong interpersonal skills, resilience, and a customer-focused mindset.

  • Predictive assessments help hire candidates who are more likely to stay and thrive in high-pressure environments.


3. Call Centers

Why High Turnover:

  • Call centers are characterized by repetitive tasks, strict performance metrics, and high levels of customer interaction.

  • Stressful working conditions and low job satisfaction contribute to high attrition rates.


Why Behavioral Assessments:

  • Behavioral tests can screen for candidates with strong communication skills, patience, and the ability to handle stress.

  • These assessments help in hiring individuals who are better suited to cope with the demands of call center work.


4. Healthcare

Why High Turnover:

  • Healthcare jobs, including nursing and caregiving, are physically and emotionally demanding.

  • Long hours, high responsibility, and burnout are common issues.


Why Behavioral Assessments:

  • Assessments can identify candidates with high empathy, resilience, and the ability to work well under pressure.

  • Predictive analytics can help in selecting individuals who are more likely to commit to the long-term demands of healthcare roles.


5. Construction

Why High Turnover:

  • Construction work is physically demanding and often dangerous.

  • Employment can be project-based, leading to job insecurity.


Why Behavioral Assessments:

  • Behavioral assessments can help find candidates with high physical endurance, attention to detail, and teamwork skills.

  • These assessments can reduce turnover by ensuring a good fit between the employee’s traits and job requirements.


6. Manufacturing

Why High Turnover:

  • Manufacturing jobs can be monotonous, physically demanding, and involve shift work.

  • Low wages and limited advancement opportunities can lead to high turnover.


Why Behavioral Assessments:

  • Assessments can identify individuals with a high tolerance for routine, strong teamwork abilities, and a focus on safety.

  • Ensuring a better fit between employee characteristics and job demands can reduce turnover.


7. Transportation and Logistics

Why High Turnover:

  • Jobs in this sector, including trucking and delivery services, involve long hours, physical labor, and time away from home.

  • The physical and emotional strain can lead to high attrition rates.


Why Behavioral Assessments:

  • Behavioral assessments can help select candidates with high levels of independence, time management skills, and stress resilience.

  • These tools can improve hiring processes, ensuring employees are better suited for the demands of the job.


Summation- How you can Reduce High Employee Turnover


Behavioral hiring assessments are powerful tools that can help identify candidates who are not only qualified but also a good fit for the company culture and specific job demands. By focusing on key personality traits and behavioral tendencies, businesses in high-turnover industries can improve their hiring processes, enhance employee satisfaction, and reduce turnover rates. Investing in these assessments can lead to a more stable, engaged, and productive workforce.


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