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Why Great Texting Skill Matters
Texting has become an integral part of business communication. While email and phone calls still have their place, text messaging is...
Harry Lakin
Feb 112 min read

Press 1 For Poor Customer Service, Press 2 To Feel Unappreciated, Press 3 to...
Remember when buying something meant forming a relationship with the people who sold it to you? Today's consumers often find themselves...
Harry Lakin
Jan 213 min read

Don't Let Stress Hijack Your Emotional Intelligence
We've all experienced those moments when stress seems to override our better judgment. One minute you're a balanced, emotionally...
Harry Lakin
Jan 102 min read
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